Everything is still working fine. If you notice any problems please contact support@munisense.com
Posted Apr 30, 2024 - 16:09 CEST
Monitoring
We have implemented a fix, all data has been stored again and we can keep-up with the incoming data. We currently do not observe any more delays in the data. We will keep monitoring the situation. If you have any questions please contact support@munisense.com
Posted Apr 30, 2024 - 15:27 CEST
Update
We are still working on a solution, your data might be delayed for up to a couple of minutes. If you require any assistance please contact support@munisense.com
Posted Apr 30, 2024 - 15:00 CEST
Identified
The issue does not seem to be resolved, it is possible that your data is delayed for a few minutes. We are again investigating the problem.
Posted Apr 30, 2024 - 13:43 CEST
Monitoring
All date has een reported and back filled into our database. We will monitor the situation. If you see any missing data please contact support@munisense.com so we can investegate.
Posted Apr 30, 2024 - 10:48 CEST
Identified
Due to an issue in our backoffice last night we did not take in data for some time. Most sensors should buffer the data and are now busy sending this to our backoffice. This will take some time and during that time you might only see old data or you might see your data delayed.
Not all sensors are affected, for example everything on the white ZGD gateway is not. But devices like mssp, msnp are.
Posted Apr 30, 2024 - 09:25 CEST
This incident affected: Env: Noise (Sensor Data Stream, External Message Queue, Notifications).