Portals unavailable

Incident Report for Munisense

Resolved

This incident has been resolved.

Posted Jul 21, 2023 - 08:58 CEST

Monitoring

Noise portals are available again. We are monitoring the situation but at this moment everything seems to be working again.

Posted Jul 20, 2023 - 19:05 CEST

Update

Our water portals are operational again.

Posted Jul 20, 2023 - 18:28 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 20, 2023 - 18:17 CEST

Investigating

We are currently that seeing all portals are unavailable. The cause has been identified and a solution is being implemented at this moment.

Posted Jul 20, 2023 - 18:15 CEST

This incident affected: Env: Water (Customer Portal) and Env: Noise (Customer Portal, Notifications, Portal Webservice API).