Portals unavailable

Incident Report for Munisense

Resolved

As far as we can see there are no longer any issues with the portals.
We consider this issue now resolved.

Posted Sep 13, 2023 - 14:34 CEST

Monitoring

A fix has been implemented and released, we are currently monitoring our services

Posted Sep 13, 2023 - 14:04 CEST

Identified

We are currently that seeing all portals are unavailable. The cause has been identified and a solution is being implemented at this moment.

Posted Sep 13, 2023 - 13:43 CEST

This incident affected: Env: Water (Customer Portal) and Env: Noise (Customer Portal, Portal Webservice API).