Delayed sensor data

Incident Report for Munisense

Resolved

We have not seen any more issues and are now closing this incident. We are still investigating the root cause of this problem.

If you need any more info or assistance please contact: support@munisense.com

Posted Aug 01, 2023 - 09:13 CEST

Monitoring

The database server is working as expected, all data should be available again. We will monitor the situation.

If you have any questions please contact support@munisense.com

Posted Jul 31, 2023 - 06:52 CEST

Update

We are still working on recovering the database, this is taking longer then expected. It looks like this process will be finished around the start of the working day. If we have more updates we will let them know as soon as possible.

Posted Jul 31, 2023 - 03:51 CEST

Identified

We are again experiencing some delay in some sound measurement data. We are working on resolving the issue.

The root cause of this issue will also be investigated as soon as possible to prevent this from happening again.

Posted Jul 30, 2023 - 22:01 CEST

This incident affected: Env: Noise (Sensor Data Stream).